Power was Off in Piha from 10:49 am till 3:26 pm yesterday, June 29th. The more people who claim, the greater their incentive to improve our electrical service to Piha.
You are entitled to a $50 payment according to the VECTOR information below as published on their website.
time to restore power
Unexpected interruptions to your power supply can happen and when they do, we know how important it is to get the power back on. Once we learn of an unplanned outage on our network, we endeavour to restore the power supply as quickly as reasonably practicable. If we don’t restore your power within the timeframes outlined below, we commit to pay you $50 if you ask us to do so. That’s equivalent to almost one month’s line charges for the average household.
The timeframes are:
• 2 hours in the CBD
• 2.5 hours in urban areas
• 4.5 hours in rural areas
To make a $50 claim, you must contact us to
request the payment within six months of the
eligible power outage either by phone on 0508
VECTOR (0508 832 867) or by email to